US Financial Institution — Office Café Operations

We operate the in-office café of a US financial institution’s Tokyo office, implementing a balance of quality, speed, and experience for everyday use.

An office café is used daily, so it requires operational design that guarantees quality while reconciling speed and experience. From barista training to data-driven improvement cycles, we bring everything in-house to deliver stable operations.

Key Initiatives

• Café operations build-out
• Menu development (coffee, light meals, lunch)
• Barista and staff training programs
• Data-driven improvement cycles (PDCA)

Scope

Café operations / Menu design / Barista training / Improvement (PDCA)